Monday, August 14, 2006
Easyjet Complaint number 2270 #3
I've just tried calling the easyjet customer services number to get a refund for the disrutpions to Barcelona airport on July 28th and there is a queue in excess of 30 minute, or 3€. When will this get sorted?????
# posted by Dave Griffiths @ 9:13 AM 
Comments:
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My husband, parents and I were all set to go to Geneva and the easyjet staff wouldn't check us in, and told me we needed Schengen visas - Switzerland had become part of the Schengen countries as of 12 December 2008. Thanks for informing me when I paid for the ticket on 18 Dec 2008, easyjet. Thanks for no refund either. And thanks for wanting a further 380 Pounds on top of the 300 I'd just wasted to change the flights. SHIT airline.
My husband, parents and I were all set to go to Geneva and the easyjet staff wouldn't check us in, and told me we needed Schengen visas - Switzerland had become part of the Schengen countries as of 12 December 2008. Thanks for informing me when I paid for the ticket on 18 Dec 2008, easyjet. Thanks for no refund either. And thanks for wanting a further 380 Pounds on top of the 300 I'd just wasted to change the flights. SHIT airline.
Easyjet flight 6505 east midlands to prague. First delayed by 2 hours then by 1 hour then cancelled altogether. Had to go back to desk to be told first 6 get £250. As there were more people, everyones name went into a hat. Cases were thrown outside to collect, waited an hour for a coach to take us to Luton Ibis. Coach parked 500m away from hotel at midnight, then we had to queue for a room. Arrived in Prague 24 hours late and we only went for a weekend. Crap airline. The slogan "come fly with me" should really be "dont fly with me".
Easyjet flight 7223 ;dep. 11 Feb 2010 16:45 from Liverpool to Berlin.
I and a travel companion checked in on time and approximately 10 minutes later joined the queue for the required security check. When we emerged from this procedure, the screen stated for our flight "Final Call", yet we were refused access to the plane and my luggage already had been removed.
Although I had checked in on time, I was refused a refund and learned of the company policy for shift managers only to provide their first name.
I hear of other companies, such as GERMAN WINGS, providing a better co-ordinated service to competitive prices. Perhaps it is advisable to explore these avenues to ensure arrival at a destination.
What I have lost this weekend is prizeless; Thank You, Easyjet.
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I and a travel companion checked in on time and approximately 10 minutes later joined the queue for the required security check. When we emerged from this procedure, the screen stated for our flight "Final Call", yet we were refused access to the plane and my luggage already had been removed.
Although I had checked in on time, I was refused a refund and learned of the company policy for shift managers only to provide their first name.
I hear of other companies, such as GERMAN WINGS, providing a better co-ordinated service to competitive prices. Perhaps it is advisable to explore these avenues to ensure arrival at a destination.
What I have lost this weekend is prizeless; Thank You, Easyjet.
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